Text phone in English

SIGN IN TO TEXT PHONE SERVICE pilvinäppis


Text phone makes it quick and convenient to take care of business

Individuals with various degrees of speech and hearing impediments can use text phone and text relay services to handle their everyday business in a comfortable manner. The services are available for free over the internet.

Read more about this service


CONVENIENTLY ONLINE
INTERNET TEXT PHONE RELAY SERVICE is a service for the hearing-impaired or speech-impaired person is able to contact Text Phone Service without a separate text phone or a separate modem. The usual computer with the internet connection is enough. The service time is 24 hours every day. The service languages are Finnish, Swedish and English. Every agent has the professional confidentiality.

The service consists of usual calls in Finland and calls to cellular phones, no calls to the foreign countries or to the chargeable service numbers. The speech connection (the deaf person speaks and the answer of the hearing person will be written down) does not work in the internet service so far.

If you need more information, please, send us e-mail tekstipuhelu@vsp.fi


HOW TO USE IT?
To be able to use the system, you need to be registered and have a valid username and a password.
The registration can be done through here

Please fill the registration form and send it to our customer service. Customer service will activate you into the system and username and password will be send to you by email. When you receive username and password, you can use the system through this link below

SIGN IN TO TEXT PHONE SERVICE 


FAILURE IN THE SERVICE?

If you find any kind of failure in the text phone service, please make a bug report to number 040 169 6006

USE ON YOUR MOBILE PHONE
You can also use text phone service on your mobile phone! This MMX service is available for Android phones that are equipped with a data connection.  Try it out and let us know what you think by sending us an email to tekstipuhelu@vsp.fi
Please feel free to contact us at the same address if you need any help using the service.

Download the mobile service installation and user guide here


PERSONAL NUMBER

You can reserve your own personal number that can also be used for receiving phone calls through our text phone service! A personal number makes life so much easier: you can leave your number and a call-back request at the doctor’s office or print your number on your business cards.

Would you like to have your own personal number? Please send an email to tekstipuhelu@vsp.fi
Include the following information in your mail: your name, your text phone service username

The service is used by means of an application installed on your computer.
Click here to download the application When you click the link, you will be prompted to either Suorita (Run) or Tallenna (Save) the program. Please choose Suorita (Run)

Download or print the application’s quick guide

TEXT-CALL SERVICE PLATFORM HAS BEEB RENEWED 

Text-call service platform  has been upgraded. This update applied to both browser-based service as well as locally installed myMMX PC applications in computers. The updated service login page have a new address as well as renewed appearance. Note! If you have added the service to your browser’s favorites, please update the new address of the service.

Users of a browser-based service do not need to take any action. Users using locally installed myMMX application have to uninstall the current version and install the new version.

You can download the new version of the application HERE. When you click the link, you will be prompted to either Suorita (Run) or Tallenna (Save) the program. Please choose Suorita (Run)

Note! Due to the new version of the MMX, contact method to text-call service has been changed. The user must enter the service number by using the dialer or by choosing the service number from contact list.

The upgrade was necessary because Oracle intends to stop completely the browser java plugin and due this change among other things Firefox browser’s Java support ends.